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Orthera Reviews

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Overall Rating

4.0
4 Reviews
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About Orthera

Orthera.com offers a range of biomechanically engineered orthotic insoles and footwear designed to reduce foot pain and increase athletic performance. Their products are based on podiatric theory and are aimed at providing extreme protection for the entire body. They utilize advanced materials such as PORON® XRD® for impact absorption and feature a multilayer composite design for long-term cushioning. Orthera's offerings are tailored for various needs, including fitness, rehabilitation, heavy-duty work, and long hours of standing. The products are designed for longevity, being washable, anti-microbial, and made from recycled content. They also provide a custom foot orthotics service through an iPhone app, allowing for personalized orthotic inserts based on a foot scan. Orthera emphasizes performance enhancement, heat reduction, and moisture-wicking properties in their products, catering to different shoe types and activities.

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Orthera Customer Reviews (4)

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Luce Moretti
Luce Moretti
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Feb 10, 2023
Ermenegilda Folliero
Ermenegilda Folliero
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Feb 7, 2023
Rebecca Morrison
Rebecca Morrison
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Feb 6, 2023
Julia Probst
Julia Probst
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Feb 5, 2023

Orthera Customer’s Q&A

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Orthera FAQs

FAQ

About Orthera.com Prices and Cost?

The prices for Orthera.com products are designed to cater to a range of needs and budgets. For those seeking custom orthotics, the myOrthera Custom Made Orthotics Inserts are available for $129.00, requiring a foot scan via an iPhone app. The Orthera PRO Physio, ideal for fitness and heavy-duty work, is priced at $79.99. For more general use, the OmniFIT and Active insoles are available for $39.99 and $44.99 respectively. The Orthera PRO [TECT] and Shockblock models, which feature extreme impact absorption, are both priced at $69.99. The Orthera PRO UltraSlim and SlimFit inserts, offering top premium performance, can be purchased for $59.99. Additionally, the Soft Night Splint Sock, designed for treatment of Plantar Fasciitis and Achilles Tendonitis, is offered at $24.99. These prices reflect the brand's investment in advanced materials and biomechanical engineering to provide high-quality orthotic solutions.

FAQ

About Orthera.com Popular Products and Services?

Orthera.com is renowned for its biomechanically engineered orthotic insoles and footwear. Among their popular products are the Orthera PRO Physio, designed for fitness, rehabilitation, and heavy-duty work, and the OmniFIT, which features an extra deep heel cup ideal for high arches and conditions like Plantar Fasciitis. The Orthera PRO [TECT] and Shockblock models boast PORON XRD extreme impact absorption, making them suitable for high-impact activities. For those seeking a slimmer fit, the Orthera PRO UltraSlim and SlimFit inserts provide top premium performance with minimal bulk. Additionally, the Soft Night Splint Sock is a dual strap night sock aimed at treating Plantar Fasciitis and Achilles Tendonitis. Orthera.com also offers a custom foot orthotics service through an iPhone app, allowing customers to receive personalized orthotic inserts based on a foot scan.

FAQ

About Orthera.com Payment Method?

Orthera.com accepts a variety of payment methods to accommodate different customer preferences. Transactions are handled by Stripe, which supports major credit cards including Visa, Mastercard, Amex, Discover, and JCB. For added convenience, digital wallets such as Apple Pay, Google Pay, and Shop Pay are also available. Furthermore, for those who prefer to stagger their payments, Orthera.com offers a Buy Now, Pay Later option provided by Lay-Buy.

FAQ

Orthera.com Return Policy?

Orthera.com offers a 90-day return policy for products that are not used and unworn. Customers wishing to initiate a return must send an email to request the process. The product should be returned to the address provided via email when the return is requested. If the product is returned to any other address, the purchase price may not be refunded. Customers are responsible for shipping costs when returning items. In cases where an order is returned due to a shipping address error caused by the customer or refusal to accept a shipment, a fee of $30 will be deducted from any refund. Custom made products, such as those reordered by previous customers who purchased at COSTCO, are not eligible for return. As for the shipping policy, Orthera.com ships orders to most countries, with the carrier selected by the customer. Free shipping may be offered during promotions, with standard shipping services including Asendia, DHL Global Mail, UPS MI, UPS, DHL Express, FedEx, and USPS. Priority shipping services are also available. The company is not responsible for shipments lost during transportation but will assist in locating misplaced shipments. Additional security options like signature required at delivery and insurance can be added for an extra fee.

FAQ

What are the most popular Orthera.com insoles?

The most popular insoles from Orthera.com include the Orthera PRO (Foot Armor reinvented), which uses advanced materials like PORON® XRD® for impact absorption. The Orthera PRO [tect] and ShockBlock models are also designed with this material, offering high performance and protection. These insoles are engineered based on podiatric sport biomechanics to align bones, muscles, and tendons, enhancing performance and reducing fatigue. They are suitable for a variety of shoe types and activities, providing comfort, support, and stability. Additionally, they are praised for their durability, lasting over two years with proper care, and come with a 90-day return policy.

FAQ

What are the key features of Orthera.com orthotic insoles?

Orthera.com orthotic insoles are designed with a biomechanically engineered FirmFlex core to redistribute forces acting on the foot, providing size-calibrated flexibility. They feature a 3/8" (4mm) PORON®XRD Extreme Impact Protection foot shield for superior impact absorption. The ControlP rear-foot stabilizer is designed to limit excessive lateral movement, enhancing stability. Additionally, these insoles include HGuard with PFRelief to help reduce strain, and heat-fighting antifriction technology to lower in-shoe temperature and prevent blister formation. These features work together to support the arch, distribute pressure evenly, and ensure long-term comfort and protection.

FAQ

What are the key features of Orthera.com footwear?

Orthera.com footwear is designed with exchangeable, medical-grade, orthotic insole footbeds to cater to feet that require extra care. These shoes are available in a variety of fashionable colors and designs, and are crafted in Italy, offering both comfort and style. The footwear is intended for customers of all ages and is built around the concept of providing comfort through biomechanically engineered support.

FAQ

How long does it take for Orthera to process and ship orders?

Orthera's team requires 1-2 business days to pack and ship your full order. Orders placed after 1:00 pm EST on Friday or over the weekend will be shipped on the next business day.
FAQ

What is Orthera's return policy?

Orthera accepts returns within 90 days from the time of purchase for a full refund or credit towards another product on orthera.com, as long as the product is not used and unworn.
FAQ

Can an order be cancelled after it has been placed?

Unfortunately, once an order has been placed, Orthera's warehouse team gets straight to picking and packing, and there is no way to cancel an order.

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